Membership & Donor Growth Manager

University of Washington Medical Center; Seattle (WA); Híbrido; USD 71.000 - 106.000; Jornada completa

Descripción de la vacante

KUOW is seeking a Membership Manager in Seattle to develop and execute annual giving and membership strategies across email, direct mail, on-air messaging, web, and social platforms. You will lead donor journeys, campaigns, and stewardship to grow monthly giving, retention, and upgrades, supporting about $6–9 million annually from ~50,000 members.

The role reports to the Director of Membership and collaborates across the Audience & Revenue Group, leveraging Salesforce, Marketing Cloud, and other

Formación

• Bachelor’s degree in marketing, communications, nonprofit management or related field.
• Three years’ experience in fundraising, donor relations, or related field.
• Experience building and managing email marketing programs.
• Proficiency in CRM software (Salesforce and Marketing Cloud).
• Strong analytical and problem-solving skills. Advanced skills in data analysis and customer lifecycle optimization.

Responsabilidades

• Lead the strategy and execution of annual giving programs that strengthen donor acquisition, retention, engagement, and revenue growth.
• Develop compelling multi-channel campaigns, donor communications, membership benefits, and data-driven stewardship initiatives.
• Monitor, analyze, and report on the effectiveness of annual giving programs using key metrics such as donor retention, attrition, upgrades, and revenue performance.
• Optimize membership systems, procedures, and technology platforms to improve efficiency, donor experience, and organizational effectiveness.
• Support donor cultivation and stewardship through events and in-station experiences.

Conocimientos

Analytical thinking

Project management

Campaign planning

Educación

Bachelor’s degree in marketing, communications, nonprofit management or related field

Herramientas

Salesforce

Marketing Cloud

Descripción del empleo

KUOW is seeking a Membership Manager in Seattle to develop and execute annual giving and membership strategies across email, direct mail, on-air messaging, web, and social platforms. You will lead donor journeys, campaigns, and stewardship to grow monthly giving, retention, and upgrades, supporting about $6–9 million annually from ~50,000 members.

The role reports to the Director of Membership and collaborates across the Audience & Revenue Group, leveraging Salesforce, Marketing Cloud, and other