Membership Growth & Engagement Manager (Hybrid)

KUOW Public Radio; Seattle (WA); Hybrid; USD 71,000 - 106,000; Full time

Job summary

KUOW Public Radio in Seattle seeks a Membership Manager to lead annual giving, membership strategies, and donor communications across email, mail, on-air, web, and social channels. You will collaborate with the Audience & Revenue Group to grow donor engagement and loyalty.

The role drives data-informed fundraising campaigns, oversees benefits programs, and aims to increase lifetime donor value and monthly giving while supporting KUOW's mission and programming.

Qualifications

• Minimum bachelor's degree in marketing, communications or related field.
• 3 years' fundraising or donor relations experience.
• Experience developing donor engagement strategies and email marketing.
• Proficiency with Salesforce and Marketing Cloud; strong analytics.

Responsibilities

• Lead annual giving and membership strategies across channels.
• Develop donor communications, campaigns, and stewardship initiatives.
• Monitor metrics and provide actionable fundraising insights.
• Oversee membership benefits programs and donor journeys.
• Collaborate across the Audience & Revenue Group to grow revenue.

Skills

Fundraising strategy

Donor relations

Email marketing

Data analysis

Project management

Communication

Education

Bachelor's degree in marketing, communications, nonprofit management or related field

Tools

Salesforce

Marketing Cloud

Job description

KUOW Public Radio in Seattle seeks a Membership Manager to lead annual giving, membership strategies, and donor communications across email, mail, on-air, web, and social channels. You will collaborate with the Audience & Revenue Group to grow donor engagement and loyalty.

The role drives data-informed fundraising campaigns, oversees benefits programs, and aims to increase lifetime donor value and monthly giving while supporting KUOW's mission and programming.