Membership Data Services Specialist

Asset Management & Association Services; Sandy Springs (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

Asset Management & Association Services seeks a Membership/Information Specialist to manage member records, process applications and renewals, and provide responsive service to REALTORS® associations across AMAS-managed groups.

You will maintain databases, coordinate onboarding, and support events while collaborating with the Membership Manager and education staff to promote accurate, confidential member information and efficient operations.

Qualifications

• Minimum three years of professional office or membership administration experience.
• Associate degree preferred; equivalent relevant experience considered.
• Strong written and verbal communication, organization, accuracy, discretion, and problem-solving skills.
• RAMCO experience preferred; ability to learn RAMCO and other systems.
• Proficiency with Google Workspace; ability to learn RAMCO and other systems.

Responsibilities

• Process new membership applications, transfers, renewals, terminations, and dues.
• Maintain accurate member records in RAMCO and designated systems.
• Identify duplicates and data discrepancies; escalate when needed.
• Respond to member inquiries by phone, email, and in person.
• Assist with orientation, onboarding, and program/event registrations.
• Prepare routine membership reports and monitor status changes.
• Provide front-office support and cross-train across associations.

Skills

Communication

Organization

Attention to detail

Discretion

Problem-solving

Education

Associate degree preferred

Tools

RAMCO

Google Workspace

Job description

Asset Management & Association Services seeks a Membership/Information Specialist to manage member records, process applications and renewals, and provide responsive service to REALTORS® associations across AMAS-managed groups.

You will maintain databases, coordinate onboarding, and support events while collaborating with the Membership Manager and education staff to promote accurate, confidential member information and efficient operations.