Membership Data & CRM Specialist

Alpha Epsilon Delta National Association; United States; Hybrid; USD 40,000 - 48,000; Full time

Job summary

Alpha Epsilon Delta National Association seeks a Membership Data Specialist to maintain accurate records across membership and chapters in the AED CRM. This entry-level role emphasizes detail orientation, data integrity, and responsive outreach to members, alumni, and chapters.

You will handle cross-referencing, manual data entry, and reporting while supporting conventions and events as needed.

Qualifications

• Entry-level, detail-focused role handling membership and records.
• Proficiency with CRM data entry, verification, and reporting.
• Ability to contact members and stakeholders via phone/email to verify information.

Responsibilities

• Cross-reference and verify AED records across multiple years.
• Manually enter, update, reconcile, and maintain CRM records across all categories.
• Call and email members, alumni, advisors, chapters, and institutions to confirm information.
• Maintain documentation, data-quality standards, and reporting for the National Office.
• Serve as Primary Staff Liaison to the Membership & Growth Advisory Panel.
• Support conferences, convention registration, and related needs.

Skills

Data entry

CRM maintenance

Customer service

Data quality

Documentation

Communication

Tools

CRM system

Job description

Alpha Epsilon Delta National Association seeks a Membership Data Specialist to maintain accurate records across membership and chapters in the AED CRM. This entry-level role emphasizes detail orientation, data integrity, and responsive outreach to members, alumni, and chapters.

You will handle cross-referencing, manual data entry, and reporting while supporting conventions and events as needed.