Membership Consultant

AFC Fitness; Feasterville-Trevose (Bucks County); On-site; USD 40,000 - 60,000; Full time

Job summary

A wellness and fitness company located in Feasterville-Trevose is seeking a Membership Consultant. This entry-level position involves engaging with potential members, managing leads, and consistently meeting membership goals. Ideal candidates should thrive in a fast-paced environment and possess strong communication skills. The role offers a salary range of $40,000 to $60,000 per year.

Qualifications

• Ability to work in a fast-paced, high-growth environment.
• Strong communication and interpersonal skills.
• Detail-oriented with a focus on member satisfaction.

Responsibilities

• Engage with potential members through guided conversations.
• Qualify inbound leads and perform prospecting.
• Meet and exceed membership goals consistently.

Skills

Sales skills

Teamwork

Communication

Job description

Membership Consultant – AFC Fitness

Join the AFC sales team and be a key factor in accomplishing sales goals set by our General Manager and COO. As a Membership Consultant, you will bring high energy and ambition, relish working in a fast‑paced, high‑growth health and wellness environment, and perform day‑to‑day functions of a highly productive inside sales advisor while focusing on team and club goals.

Responsibilities

• Direct conversation and guided walkthroughs with potential members.
• Reviewing, contacting, and qualifying inbound leads.
• Perform outbound email, text, and phone prospecting based on internal lists.
• Re‑engage longer‑term leads already in the AFC pipeline.
• Work with internal stakeholders on lead generation sources and strategies.
• Complete full membership onboarding using all software and systems.
• Meet membership goals consistently and pursue new opportunities with Senior Membership Consultant and General Manager.
• Actively engage in pursuit and registration of Insurance‑Provided Memberships.
• Communicate membership news and promotions consistently to all teams.
• Maintain eye for detail, improving club well‑being and addressing member issues promptly.
• Resolve member topics timely and professionally in conjunction with AFC Club Lead and GM.
• Effectively manage time and workflow.
• Create monthly marketing plan and outreach, closeout agenda and follow‑through.
• Provide newsletter and social media content.

Requirements

• Schedule determined by GM based on club needs; report directly to SMC and General Manager.
• Work as a team with Senior Membership Consultant and department teammates to produce positive experiences for all guests and prospects.
• Turn positive experiences and engagements into membership sign‑ups for AFC.

Travel Requirement

No travel.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Other

Industry

Wellness and Fitness Services

Location

Philadelphia, PA

Salary

$40,000 – $60,000 per year