Membership Concierge & Front Desk Pro

Crunch Fitness, Primetime Fitness LLC; Monroe (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Crunch Fitness in Michigan invites you to join our team as a front desk agent. You’ll welcome members, set a friendly tone, and help power our fast-growing gym community.

You’ll generate appointments, tour prospects, enroll new members, and stay informed about services and equipment. You’ll maintain records and support the sales process.

If you’re energetic, people-focused, and enthusiastic about health and fitness, we want to hear from you and grow with Crunch Fitness.

Qualifications

• Customer service experience preferred.
• Ability to enroll members and generate appointments.
• Able to present gym memberships and services.
• Maintain accurate records and follow-up with prospects.

Responsibilities

• Create a positive environment for members at the front desk.
• Generate appointments through referrals, networking, and calls.
• Conduct gym tours for prospects and enroll them in memberships.
• Be knowledgeable about membership services and gym equipment.
• Maintain accurate records using Crunch Fitness VFP master systems.
• Perform daily facility walk-arounds to ensure cleanliness.

Skills

Customer service

Sales

Communication

Networking

Tools

VFP master systems

TI log

Web Leads

Job description

Crunch Fitness in Michigan invites you to join our team as a front desk agent. You’ll welcome members, set a friendly tone, and help power our fast-growing gym community.

You’ll generate appointments, tour prospects, enroll new members, and stay informed about services and equipment. You’ll maintain records and support the sales process.

If you’re energetic, people-focused, and enthusiastic about health and fitness, we want to hear from you and grow with Crunch Fitness.