Membership Attendant

Omni Hotels & Resorts; Bretton Woods (NH); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Free ski pass

On-site housing (Winter Season)

Job summary

Omni Hotels & Resorts in Bretton Woods, NH is seeking staff for the winter season to support members and guests at the club level. The role involves unloading equipment, assisting guests, and ensuring a clean, safe environment while delivering excellent service.

The position requires a High School Diploma or GED and at least one year of relevant experience, plus strong interpersonal and communication skills.

Qualifications

• High School Diploma or GED, plus one year relevant experience.
• Excellent interpersonal and customer service skills.
• Strong oral and written communication.
• Detail-oriented with basic accounting knowledge.
• Basic computer skills and friendly demeanor.

Responsibilities

• Assist Members and guests with unloading equipment from their vehicle.
• Interact with staff, members, vendors and visitors in a positive and professional manner.
• Maintain confidentiality in all aspects of staff and members.
• Retrieve ski/riding equipment from the valet and carry them onto the snow.
• Clean and store equipment at the end of their day.
• Keep the Club immaculate and organized.
• Trash removal as needed.
• Snow removal around the club building to keep surfaces safe to walk on.
• Work with the Club Manager and Director of Membership to create seamless experiences for our Members and their guests by exceeding their expectations.
• Additional duties as assigned by the Supervisor or Manager.

Skills

Interpersonal skills

Customer service

Written communication

Oral communication

Attention to detail

Basic math

Computer skills

Education

High School Diploma or GED

Tools

Excel basics

POS systems

Job description

Join our team and earn a free ski pass at Bretton Woods!

Now hiring for November 2026

Resort Discounts

• Complimentary Bretton Woods season pass (terms & conditions apply, associate may also be eligible for spouse/dependent passes, or one courtesy pass based on status)
• Discounted lift tickets for friends and family
• 25% off Food & Beverage (excluding alcohol)
• 25% off Retail
• 25% off Spa Services
• Discounts on Ski & Golf Rentals, Canopy Tours, and other activities
• Complimentary associate ski lessons

Associate Benefits

• Travel discounts to other Omni locations, theme parks, preferred access tickets, national retailer discounts
• 401(k) Retirement Plan matching
• Excellent training and professional development
• Leadership development programs
• Associate Events
• On-site housing available for Winter Season
• Ability to stay full-time year round at the end of the Winter Season
• Employee gym access
• Weekly pay cycle
• Complimentary meals in employee cafeteria
• Support services including an Employee Assistance Program (EAP)

Essential Functions

• Assist Member's and their guests with the unloading of all equipment from their vehicle
• Interact with staff, members, vendors and visitors in a positive and professional manner.
• Maintain confidentiality in all aspects of staff and members.
• Retrieve all ski/riding equipment from the ski valet - carry their skis/boards out onto the snow
• Clean off and store equipment at the end of their day
• Keep the Club in immaculate order; keep all spaces clean and organized
• Trash Removal as needed
• Snow Removal around club building to keep surfaces safe to walk on
• Work with the Club Manager and Director of Membership to create seamless experiences for our Members and their guests by exceeding their expectations
• Additional duties as assigned by the Supervisor or Manager

Working Environment

• Interior of hotel / membership building, in normal office conditions.
• Exterior of hotel with exposure to weather conditions.

Qualifications

• High School Diploma or GED, plus one year relevant experience or an equivalent combination of training, experience, and/or education.
• Must have excellent interpersonal skills.
• Must provide excellent service to internal and external customers.
• Must have excellent oral and written communication skills.
• Must be attentive to detail.
• Must have rudimentary knowledge of accounting.
• Must have basic computer skills.
• Must be pleasant and friendly.

Must be available to work flexible hours to include nights, weekends, and holidays.