Membership & Associations Programs Coordinator

Pennsylvania Medical Society, Inc.; Mechanicsburg (Cumberland County); On-site; USD 42,000 - 64,000; Full time

Job summary

Pennsylvania Medical Society, Inc. is seeking an Association Coordinator to provide administrative and membership management support to multiple client associations. The role involves coordinating dues billing, maintaining member databases, and assisting executives with budgets and reports.

You will staff committees, support recruitment campaigns, coordinate communications, and help with on-site activities at meetings and events. Strong organizational and communication skills are essential.

Qualifications

• 3 years of experience in a medical, professional association, or customer service setting.
• Excellent customer service and telephone skills.
• Ability to work well independently and within a team.
• Strong problem-solving skills.
• High standard of accuracy and attention to detail.
• Strong organizational skills.
• Possess database operations and data entry skills.
• Knowledge of industry standards and practices.
• Interpersonal skills.
• Well-developed verbal and written communication and negotiation skills.
• Ability to handle multiple priorities.
• Skilled in Microsoft Office Products including TEAM, Outlook, Word, PowerPoint and Advanced Excel.
• Ability to follow and maintain budgets.
• Ability to work in a deadline oriented, high pressure environment.
• Valid State Issued Driver’s License.

Responsibilities

• Interact with members to provide dues billing and support.
• Maintain membership database regarding paid, unpaid, and lapsed members.
• Manage special projects for client organizations as approved by the Executive Director.
• Coordinate with communications on newsletters, brochures, social media, and websites.
• Assist with budgets, monitor income/expenses, and prepare reports for Executives/Board.
• Document client processes and maintain records and archives.
• Attend meetings to assist on-site when necessary.
• Coordinate recruitment/retention activities and outreach campaigns.
• Assist in preparing for Board meetings and draft minutes when appropriate.
• Represent client organizations at meetings when Executives are unavailable.
• Maintain mailing process of paper invoices.
• Process all membership dues, invoices, and payments.
• Pull merchant account reports and reconcile dues status.
• Process manual dues payments and reporting.
• Maintain dues files and retention/destruction archives.
• Process invoices and check requests.
• Provide financial and accounting reporting.

Skills

Customer service

Telephone skills

Independent work

Team collaboration

Problem solving

Attention to detail

Organizational skills

Data entry

Budget management

Tools

Microsoft Office

Excel

Outlook

Word

PowerPoint

TEAM system

Job description

Pennsylvania Medical Society, Inc. is seeking an Association Coordinator to provide administrative and membership management support to multiple client associations. The role involves coordinating dues billing, maintaining member databases, and assisting executives with budgets and reports.

You will staff committees, support recruitment campaigns, coordinate communications, and help with on-site activities at meetings and events. Strong organizational and communication skills are essential.