Membership Associate

YMCA of Greater Brandywine; Berwyn (PA); On-site; USD 2,066,000 - 2,626,000; Full time

Benefits offered by this job

Free family YMCA membership

Insurance (medical, dental, vision)

Paid holidays and PTO

Babysitting for staff (up to 4 hours)

Program discounts on childcare, camp,

12% retirement contribution to 403B

Employee Assistance Program

Continuing education reimbursement

Career development and paid training

Referral bonus

Job summary

YMCA of Greater Brandywine is seeking a Membership Associate at Upper Main Line YMCA in Berwyn, PA. You will greet visitors, provide accurate information, and connect members and non-members with staff, programs, and resources to help them achieve their goals and stay engaged.

This role emphasizes safety, community, and service. The YMCA offers generous benefits, including insurance, retirement contributions, and paid time off, along with a free family membership and ongoing training.

Qualifications

• High school diploma or GED preferred.
• Must be at least 15 years of age or older.
• Experience with children preferred.
• Obtain and maintain all additional new hire certifications and trainings within 90 days of hire.

Responsibilities

• Oversee the safety and whereabouts of the children in the group at all times, providing a safe, interactive program.
• Maintain a clean and risk-free room arrangement.
• Maintain records, including, (but not limited to): accident and incident reports, sign in/out sheets, attendance records.
• Greet parents and children daily using names in all interactions.
• Report and/or direct parental concerns to supervisor.
• Use positive, age-appropriate behavior management tools, including redirection and positive reinforcement, using the Y voice at all times.
• Ensure compliance with all YGBW policies and standard operating procedures.
• Perform other related duties as assigned.

Skills

Customer service

Communication skills

Interpersonal skills

Childcare experience

Education

High school diploma or GED

Job description

Job Details: Job Location: Upper Main Line YMCA - Berwyn , PA 19312, Salary Range: $15.00 - $19.06 Hourly, Job Category: Program/Youth Sports/Adult, Embark on a Journey of Impactful Adventure

The Membership Associate’s primary responsibility is to greet and welcome all who visit the YMCA. The Membership Associates build the Y community by providing accurate information and connecting members and non-members with one another, staff members, programs, and resources that will help them to accomplish their goals.

Who Are We?

The YMCA of Greater Brandywine (YGBW) was named a 2026 Top Workplace by The Philadelphia Inquirer for the third consecutive year. An association of nine YMCAs serving Chester County, the YMCA of Greater Brandywine is a non-profit organization dedicated to nurturing the potential of every child, promoting healthy living, and fostering social responsibility through life-changing programs for all.

Perks & Benefits

• Free family YMCA membership, including outdoor pools
• Medical, dental, and vision insurance, along with paid holidays and plentiful PTO for full-time employees
• Babysitting while you work (up to 4 hours per day)
• Generous program discounts on childcare, camp, youth sports, swimming lessons and everyday essentials like home, auto, and pet insurance on our employee marketplace
• 12% employer contribution to retirement savings and optional 403B retirement savings plan.
• Employee Assistance Program
• Continuing education reimbursement, tuition discounts with Chestnut Hill College and Immaculata University
• Career development and paid training
• Unlimited referral bonus beginning at $300

What You’ll Do

• Oversee the safety and whereabouts of the children in the group at all times, providing a safe, interactive program.
• Maintain a clean and risk-free room arrangement.
• Maintain records, including, (but not limited to): accident and incident reports, sign in/out sheets, attendance records.
• Greet parents and children daily using names in all interactions.
• Report and/or direct parental concerns to supervisor.
• Use positive, age-appropriate behavior management tools, including redirection and positive reinforcement, using the Y voice at all times.
• Ensure compliance with all YGBW policies and standard operating procedures.
• Perform other related duties as assigned.

Qualifications: What You'll Need

• High school diploma or GED preferred
• Must be at least 15 years of age or older
• Experience with children preferred
• Obtain and maintain all additional new hire certifications and trainings within 90 days of hire

Work Conditions and Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.See and observe all sections of an assigned zone or area of responsibility.