Member Teller & Services Specialist

Palisadesfcu; New City (NY); On-site; USD 32,000 - 36,000; Full time

Job summary

Palisadesfcu in New City, NY seeks a friendly Teller/Member Service Representative to assist members with deposits, withdrawals, and basic account inquiries. You will handle cash, balance drawers, and post transactions.

The role includes cross-training for Call Center duties, answering questions about products, cross-selling services, and basic administrative tasks. A high school diploma and up to six months experience are required; schedule is Monday to Friday with rotating Saturday shifts.

Qualifications

• Experience: Up to six months of similar or related experience.
• Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job.
• Ability to organize and prioritize work and meet deadlines.
• Strong verbal, written, and public speaking skills and interpersonal skills.

Responsibilities

• Receives and processes members’ financial transactions, including deposits, withdrawals and loan payments; sells money orders and travelers’ checks to members; transfers amounts from member accounts as directed.
• Balances cash drawer and daily transactions.
• Post transactions to member accounts and maintain member records.
• Welcomes members and provides routine information concerning services and directs member to appropriate department for specific information and service.
• Cross-train as Call Center Representative and assist members with telephone requests; resolve issues within authority; refer more complex problems to supervisor.
• Cross-sells credit union services.
• Performs typing, filing, computer input and answering the telephone.

Education

High school diploma or GED

Tools

Ten-key calculator

Job description

Palisadesfcu in New City, NY seeks a friendly Teller/Member Service Representative to assist members with deposits, withdrawals, and basic account inquiries. You will handle cash, balance drawers, and post transactions.

The role includes cross-training for Call Center duties, answering questions about products, cross-selling services, and basic administrative tasks. A high school diploma and up to six months experience are required; schedule is Monday to Friday with rotating Saturday shifts.