Member Services Teller & Cash Specialist

Palisades Federal Credit Union; Durant (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

Palisades Federal Credit Union is seeking a friendly Member Service Representative to assist members with daily financial transactions and basic inquiries at our New York branch.

Responsibilities include processing deposits and withdrawals, posting transactions, balancing cash drawer, and providing routine information about services. You will also cross-train for Call Center support and help with cross-selling credit union products while maintaining accuracy and confidentiality.

Qualifications

• Receives and processes members’ financial transactions, including deposits, withdrawals and loan payments; transfers amounts from member accounts as directed.
• Balances cash drawer and daily transactions.
• Post transactions to member accounts and maintain member records.
• Welcomes members and provides routine information concerning services and directs member to appropriate department for specific information and service.
• Cross-train as Call Center Representative - assists members with telephone requests; answers questions about products and services and resolves problems within authority; refers complex issues to supervisor.
• Cross-sells Credit Union services.
• Performs typing, filing, computer input and answering the telephone.
• Performs other job related duties as assigned.
• Work Schedule: Monday - Friday 8:30am - 5pm; Saturday 9am - 1pm (Rotating Schedule for Saturday Shift)

Responsibilities

• Process deposits, withdrawals and loan payments for members.
• Balance cash drawer and ensure accuracy of daily transactions.
• Post and reconcile entries to member accounts and maintain records.
• Greet members and provide routine information about services.
• Support Call Center activities and resolve issues within authority.

Skills

Interpersonal skills

Verbal communication

Public speaking

Attention to detail

Education

High school diploma

Job description

Palisades Federal Credit Union is seeking a friendly Member Service Representative to assist members with daily financial transactions and basic inquiries at our New York branch.

Responsibilities include processing deposits and withdrawals, posting transactions, balancing cash drawer, and providing routine information about services. You will also cross-train for Call Center support and help with cross-selling credit union products while maintaining accuracy and confidentiality.