Resource Specialist: Winghaven

First Community Credit Union; O’Fallon (MO); On-site; USD 35,000 - 45,000; Full time

Job summary

A financial services organization is seeking a Resource Specialist for its new Winghaven Branch in Missouri. The role involves assisting members through inbound calls and chats, conducting basic financial transactions, and performing various tasks. Ideal candidates will have strong communication, organizational, and analytical skills, and thrive in a fast-paced environment. This position offers a great opportunity to help members with their financial needs.

Qualifications

• Strong communication skills with both members and co-workers.
• Ability to analyze, research and resolve inquiries related to member accounts.
• Enjoy working in a fast-paced environment.

Responsibilities

• Field inbound calls and chats to assist members.
• Conduct basic financial transactions.
• Perform various administrative tasks related to member accounts.

Skills

Great communication skills

Organizational skills

Analytical skills

Multitasking skills

Job description

Resource Specialist - Winghaven

There is an immediate opening for a Resource Specialist at our new Winghaven Branch! The ideal candidate will enjoy helping people, have great communication skills with both members and co-workers, possess strong organizational, analytical and multitasking skills and enjoy working in a fast pace environment. Duties include fielding inbound calls and chats to assist members with analyzing, researching and resolving inquiries related to member accounts, conducting basic financial transactions and other various tasks.