Member Success & Wellness Concierge

24 Hour Fitness; Arlington (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free gym membership

Medical and dental coverage

401k with match

Paid time off

Job summary

24 Hour Fitness in Arlington, TX, is seeking a Member Experience Associate focused on welcoming new members and guiding their fitness journey. Build genuine relationships, listen to goals, and recommend personalized solutions to help members start strong.

You’ll join a team that values service, integrity, and community, with commission plans tied to sales and membership growth. This role requires one year retail or fitness sales, CPR/AED certification within 60 days, and flexible availability.

Qualifications

• Minimum of 1 year of experience in retail or fitness sales.
• CPR and AED certification required within 60 days of employment.

Responsibilities

• Develop first-name relationships with members, answering questions, resolving concerns.
• Help keep our gym clean, well-maintained, and safe for members and guests.
• Deliver a welcoming sales and service experience to all guests and members.
• Support an onboarding experience that helps members connect to fitness offerings.

Skills

Authenticity

Self-motivation

Positive attitude

Growth mindset

Service mindset

Retail or fitness sales experience

CPR/AED certification

Job description

24 Hour Fitness in Arlington, TX, is seeking a Member Experience Associate focused on welcoming new members and guiding their fitness journey. Build genuine relationships, listen to goals, and recommend personalized solutions to help members start strong.

You’ll join a team that values service, integrity, and community, with commission plans tied to sales and membership growth. This role requires one year retail or fitness sales, CPR/AED certification within 60 days, and flexible availability.