Member Experience & Sales Champion

24 Hour Fitness; Mansfield (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Free gym membership

401k with match

Paid time off

Job summary

24 Hour Fitness in Mansfield, TX is hiring a Sales & Service Associate focused on welcoming new members and guiding them through the start of their fitness journey. You will listen to goals, assess needs, and connect members with the right programs, classes, and resources to drive engagement and retention.

In this role you will deliver an outstanding guest experience, maintain a clean, safe gym, and participate in onboarding new members while promoting memberships and services.

Qualifications

• Minimum of 1 year of experience in retail or fitness sales.
• CPR and AED certification required within 60 days of employment.
• Strong interpersonal and service mentality.
• Flexible availability across weekdays, weekends, and holidays.
• Ability to build first-name relationships with members and guests.

Responsibilities

• Developing first-name relationships with members, answering questions, resolving concerns, and connecting to resources.
• Help keep the gym clean, well-maintained, and safe for members and guests.
• Deliver an outstanding sales and service experience to all guests and members by ensuring a welcoming, informative experience.
• Support onboarding of new members and connect them with fitness offerings.
• Work in Kids' Club locations as assigned and assist with supervision and safety as needed.

Skills

Member services

Sales experience

Customer empathy

Retail sales

CPR AED certified

Job description

24 Hour Fitness in Mansfield, TX is hiring a Sales & Service Associate focused on welcoming new members and guiding them through the start of their fitness journey. You will listen to goals, assess needs, and connect members with the right programs, classes, and resources to drive engagement and retention.

In this role you will deliver an outstanding guest experience, maintain a clean, safe gym, and participate in onboarding new members while promoting memberships and services.