Member Success & Sales Associate

Serenity-Healthcare-1; Gilbert (AZ); In loco; USD 25.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

90% employer-paid medical, dental, and

401(k) retirement plan

10 PTO days to start

15 PTO days after year one

10 paid holidays

Descrizione del lavoro

Serenity is seeking a Member Sales Associate in Gilbert, AZ for an on-site role focused on helping clients understand their options and proceed confidently. You will guide conversations, document details, and move customers toward next steps with a consultative touch.

Role requires 2+ years of customer-facing work, a track record of meeting goals, and strong listening skills. You will collaborate with internal teams to ensure a seamless client experience and pursue personal KPIs.

Competenze

• 2+ years of full-time, high-quality customer-facing experience.
• Proven track record of meeting or exceeding goals.
• Strong communication and listening skills.

Mansioni

• Guide clients through their options with clarity and a consultative approach.
• Listen carefully, document client information accurately.
• Work toward individual KPIs and contribute to team performance.
• Handle objections with poise and redirect toward solutions.
• Coordinate handoffs between internal teams for a seamless experience.
• Follow up with clients to maintain momentum and avoid gaps.

Conoscenze

Customer-facing experience

Goal orientation

Active listening

Descrizione del lavoro

Serenity is seeking a Member Sales Associate in Gilbert, AZ for an on-site role focused on helping clients understand their options and proceed confidently. You will guide conversations, document details, and move customers toward next steps with a consultative touch.

Role requires 2+ years of customer-facing work, a track record of meeting goals, and strong listening skills. You will collaborate with internal teams to ensure a seamless client experience and pursue personal KPIs.