Member Success Coach — Onboarding & Growth

New Reach Careers, LLC; Tempe (AZ); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off

Health Package

401(k) with company match

Free enrollment in online courses

Job summary

A growing educational company in Tempe, Arizona is seeking a Customer Success Specialist to connect with members daily, guiding them through their journey to financial freedom. The ideal candidate will have experience in coaching or related roles and possess excellent communication skills. You'll support our community members from our HQ office during weekdays while making a significant impact on their lives with a positive culture. Join a dynamic team focused on growth and success.

Qualifications

• 1+ years of experience in customer success or a people-focused role.
• Next-level communication skills.

Responsibilities

• Connect with 100–200 members a day through calls, texts, and emails.
• Support the sales process when needed.

Skills

Customer success experience

Communication skills

Motivating others

Time management

Education

Bachelor's Degree

Job description

A growing educational company in Tempe, Arizona is seeking a Customer Success Specialist to connect with members daily, guiding them through their journey to financial freedom. The ideal candidate will have experience in coaching or related roles and possess excellent communication skills. You'll support our community members from our HQ office during weekdays while making a significant impact on their lives with a positive culture. Join a dynamic team focused on growth and success.