Member Services Teller & Relationship Builder

Del-One; New Castle (DE); On-site; USD 30,000 - 40,000; Full time

Job summary

Del-One Federal Credit Union in Delaware seeks a diligent Teller to handle routine member transactions, promote products, and deliver friendly service. You will promote the credit union’s offerings, assist members with account needs, and maintain accurate records while following policies.

The role requires attention to detail, privacy, and compliance with Bank Secrecy Act regulations. Training and growth opportunities are provided to support your development.

Qualifications

• Knowledge of teller policies and procedures.
• Basic mathematical skills.
• Ability to multi-task in a fast-paced environment.
• Exceptional communication and customer service.

Responsibilities

• Perform routine member transactions on all accounts (deposits, withdrawals, transfers, loan payments).
• Promote credit union products and services to members.
• Open and close cash drawer daily; balance at end of day.
• Prevent fraud and complete CTR; maintain privacy of member information.
• Cross-sell credit union services such as mortgage and financial planning.

Skills

Communication skills

Member service

Professional appearance

Math skills

Computer & equipment use

Typing skills

Multi-tasking

Education

High school diploma or equivalent

Tools

Coin counting machines

Money counting machines

Typewriter

Copy machine

Adding machine

Job description

Del-One Federal Credit Union in Delaware seeks a diligent Teller to handle routine member transactions, promote products, and deliver friendly service. You will promote the credit union’s offerings, assist members with account needs, and maintain accurate records while following policies.

The role requires attention to detail, privacy, and compliance with Bank Secrecy Act regulations. Training and growth opportunities are provided to support your development.