Member Services Teller — Hybrid & Growth‑Oriented

SchoolsFirst Federal Credit Union; Burbank (CA); On-site; USD 30,000 - 44,000; Full time

Job summary

SchoolsFirst Federal Credit Union in California is hiring a Teller (Member Service Representative I) to deliver World Class member service, process transactions accurately, and provide account information.

You will follow cash control guidelines, offer consultative guidance on credit union products, and refer Members to the appropriate team for needs. This on-site role requires a High School diploma and <1 year of related experience.

Qualifications

• Provide World Class member service by accurately completing transactions and providing account information.
• Follow cash control guidelines to safeguard assets.
• Deliver face-to-face service to Members requesting account assistance.
• Provide consultative services or refer to the appropriate team member to assess needs.
• Process Member transactions efficiently with personal care.
• Comply with BSA regulations and training requirements.

Responsibilities

• Provides World Class Member service by accurately completing transactions.
• Delivers World Class face-to-face service to Members requesting account assistance.
• Processes Member transactions efficiently and accurately with personal care.
• Contributes to departmental goals by processing high volume with urgency.
• All teammembers comply with regulatory requirements including BSA.

Skills

Customer service

Cash handling

Regulatory compliance

Team collaboration

Education

High School Diploma or GED

Job description

SchoolsFirst Federal Credit Union in California is hiring a Teller (Member Service Representative I) to deliver World Class member service, process transactions accurately, and provide account information.

You will follow cash control guidelines, offer consultative guidance on credit union products, and refer Members to the appropriate team for needs. This on-site role requires a High School diploma and <1 year of related experience.