Member Services Teller & Cash Specialist

UK Credit Union; Catnip (KY); On-site; USD 29,000 - 36,000; Full time

Job summary

UK Credit Union seeks a Teller to be the first contact for members, handling transactions and inquiries with accuracy and care. You will promote credit union products and maintain confidentiality in a friendly, professional environment.

The role emphasizes cash handling, compliance, and teamwork, with on-site work in a growing, not-for-profit community-focused organization. Join a team that values integrity and member service.

Qualifications

• Six months of similar or related experience preferred.
• High school diploma or equivalent required.
• Experience in customer service and cash handling preferred.
• Proficiency in financial software and Microsoft Office applications.
• Ability to multitask and manage time effectively.

Responsibilities

• Provide account services to members in a friendly, professional, accurate, and timely manner.
• Receive, process, and record financial transactions, including deposits, withdrawals, check cashing, and loan payments.
• Handle night deposits, cashier’s checks, money orders, and savings bonds.
• Identify member needs and cross-sell credit union services; refer to specialists as needed.
• Ensure compliance with internal policies and regulations; maintain confidentiality.
• Assist in resolving member concerns and escalate issues as necessary.

Skills

Customer service

Communication

Cash handling

Financial software

Microsoft Office

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Financial software

Job description

UK Credit Union seeks a Teller to be the first contact for members, handling transactions and inquiries with accuracy and care. You will promote credit union products and maintain confidentiality in a friendly, professional environment.

The role emphasizes cash handling, compliance, and teamwork, with on-site work in a growing, not-for-profit community-focused organization. Join a team that values integrity and member service.