Member Services Team Member

Perspire Sauna Studio; Falls Church (VA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Free uniforms

Training & development

Wellness resources

Opportunity for advancement

Job summary

Perspire Sauna Studio in Falls Church, VA is seeking a warm, outgoing Member Services Team Member to welcome guests, explain our wellness services, and build lasting relationships. This role blends friendly customer service with sales, training will be provided, and growth opportunities are available.

You’ll manage tours, share promotions, schedule appointments, and keep the studio tidy. Evening and weekend shifts are required; flexible scheduling is offered as the studio values a positive,

Qualifications

• Experience in customer service or retail is a plus.
• Strong communication and a love of connecting with people.
• Willingness to learn sales and wellness programs.

Responsibilities

• Welcome guests and provide a warm, relaxing experience.
• Give studio tours and explain services and memberships.
• Promote memberships and share promotions confidently.
• Maintain CRM follow-up with prospective members and schedule appointments.
• Keep the studio clean and organized for guests.

Skills

Customer service

Sales awareness

Job description

Benefits:

• Competitive salary
• Employee discounts
• Free uniforms
• Training & development
• Wellness resources
• Opportunity for advancement

Member Services Team Member

Perspire Sauna Studio – Falls Church, VA

A Workplace Where Wellness Meets Genuine Connection

Do you love people? Are you naturally warm, outgoing and great at making others feel welcome?

If you enjoy meeting new people, having great conversations and creating positive experiences, you might be exactly who we're looking for!

At Perspire Sauna Studio, our guests come to relax, recharge, and prioritize their well-being. It's a wonderful environment to work in, surrounded by people who are happy to be here and excited to take care of themselves.

We're looking for a warm, charismatic, people-loving team member who brings positive energy to every interaction. This is more than a front desk job, it's an opportunity to build relationships, learn valuable sales skills and grow in the health and wellness industry.

We can teach you the skills. We're looking for the personality!

What We Offer

• Hourly pay plus membership commissions and bonuses, paid monthly
• Commission opportunities during training
• Unlimited complimentary infrared sauna sessions
• Flexible scheduling within available shifts
• Paid training and ongoing one-on-one coaching
• Mentorship from leaders with 30+ years of combined sales experience
• Opportunities for advancement to Assistant Studio Manager, with increased pay
• Employee recognition incentives and a supportive, open-door environment

Who We're Looking For

• A warm, outgoing, charismatic personality and a genuine love of connecting with people
• A positive, enthusiastic, team-first attitude
• Strong communication skills and a willingness to learn sales
• Reliability, accountability and consistent attendance
• Availability to work evenings and weekends

Sales or customer service experience is a plus, but we're happy to train the right person!

What You'll Do

• Welcome guests and create a friendly, relaxing experience
• Give studio tours and explain our wellness services
• Recommend memberships and confidently share promotions
• Follow up with prospective members using our CRM
• Schedule appointments and build lasting guest relationships
• Clean sauna suites and keep the studio, towels and facilities organized

Schedule

• Monday–Friday: Opening and closing shifts between 6:30 AM and 9:30 PM
• Saturday–Sunday: Opening and closing shifts between 7:30 AM and 8:30 PM

Flexible shift selection is available based on studio needs. Evening and weekend availability is required.

Ready to Love Where You Work?

If you're a natural people person who loves making others feel welcome and wants to grow in a positive, wellness-focused environment, we'd love to meet you!