Front-End Team Lead: Member Services & Operations

Sam's Club; Corpus Christi (TX); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock purchase

PTO & family leave

Education benefits - Live Better U

Job summary

Sam's Club in Corpus Christi, TX is seeking a frontline associate to assist management with supervising associates, processing memberships, and delivering member-focused service. You will guide associates on service approaches, train on processes, and help resolve member issues under company guidelines.

Daily duties include assisting members with purchases, operating front-end equipment, and supporting pickup orders.

Qualifications

• 6 months retail experience including operating front-end equipment (e.g., cash register) and 6 months customer service experience.
• Must be 18 years of age or older.
• Preferred: leading a front-end team and supervising others.

Responsibilities

• Assist supervision by assigning duties and guiding associates to ensure member service quality.
• Provide information on membership types, programs and benefits, process memberships and upgrades.
• Maintain club area, process transactions, support online order pick-ups and keep the store tidy.

Skills

Retail experience

Front-end equipment

Customer service

Job description

Sam's Club in Corpus Christi, TX is seeking a frontline associate to assist management with supervising associates, processing memberships, and delivering member-focused service. You will guide associates on service approaches, train on processes, and help resolve member issues under company guidelines.

Daily duties include assisting members with purchases, operating front-end equipment, and supporting pickup orders.