Member Services Team Lead

Sam's East, Inc.; Raymore (MO); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock purchase

Paid time off

Other benefits

Job summary

Sam's East, Inc. in Raymore, MO 64083-8398 is hiring for a Front-End Associate to support supervision, assist members, operate registers or self-checkout, process memberships and sales, and help drive member satisfaction at the Sam's Club location.

The role emphasizes teamwork, strong customer service, and the Open Door Policy, with minimum qualifications of 6 months retail and 6 months customer service, plus being 18+. The job offers comprehensive benefits and opportunities for growth.

Qualifications

• 6 months retail experience including operating front-end equipment.
• 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Supervises and guides front-end associates and resolves customer service issues.
• Operates registers or self-checkout and assists members with transactions.
• Processes memberships, upgrades, and credit accounts; promotes club products and services.
• Assists with merchandising, pricing, and maintaining store cleanliness as needed.

Skills

Retail experience

Customer service

Front-end operation

Job description

Sam's East, Inc. in Raymore, MO 64083-8398 is hiring for a Front-End Associate to support supervision, assist members, operate registers or self-checkout, process memberships and sales, and help drive member satisfaction at the Sam's Club location.

The role emphasizes teamwork, strong customer service, and the Open Door Policy, with minimum qualifications of 6 months retail and 6 months customer service, plus being 18+. The job offers comprehensive benefits and opportunities for growth.