Member Services Team Lead

Walmart; Franklin (WI); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase plans

Paid time off

Education benefits (Live Better U)

Job summary

Walmart’s Sam’s Club is seeking a full-time associate to supervise the assigned area, guiding staff, processing memberships, and maintaining member service standards. You will train associates, handle duties, and ensure adherence to policies and procedures while supporting a culture of teamwork and integrity.

This role offers health benefits, retirement options, paid time off, and access to education programs.

Qualifications

• Minimum 6 months retail experience.
• Experience operating front-end equipment (cash registers).
• Minimum 6 months of customer service experience.

Responsibilities

• Supervises associates in assigned area and assigns duties.
• Provides direction and guidance on member service approaches.
• Ensures compliance with company policies and procedures and Open Door Policy.
• Participates in recruiting, scheduling, and coaching of associates.
• Aids in processing memberships, upgrades, and credit accounts.

Skills

Retail experience

Customer service

Cash handling

Front-end equipment

Tools

POS system

Job description

Walmart’s Sam’s Club is seeking a full-time associate to supervise the assigned area, guiding staff, processing memberships, and maintaining member service standards. You will train associates, handle duties, and ensure adherence to policies and procedures while supporting a culture of teamwork and integrity.

This role offers health benefits, retirement options, paid time off, and access to education programs.