Member Services Team Lead

Walmart; Georgia; On-site; USD 60,174,000 - 83,097,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off and family leave

Job summary

Walmart is seeking an associate supervisor at Sam’s Club in Houston, TX to help supervise a team and drive member services. You will train staff, assist members with memberships and purchases, and manage checkout processes to ensure smooth operations.

The role emphasizes adherence to policies, openness to coaching, and delivering great member experiences while supporting recruitment, scheduling, and performance reviews.

Qualifications

• 6 months of retail experience including operating front-end equipment (cash register) and 6 months customer service.
• Must be 18 years of age or older.

Responsibilities

• Supervises associates in assigned area and trains staff.
• Provides member services, assists with memberships, upgrades and payments.
• Handles returns, checkout, and self-checkout assistance.
• Manages cash handling, deposits, and financial records.
• Supports recruiting, scheduling, coaching, and performance feedback.

Skills

Retail experience

Customer service

Cash register operation

Job description

Walmart is seeking an associate supervisor at Sam’s Club in Houston, TX to help supervise a team and drive member services. You will train staff, assist members with memberships and purchases, and manage checkout processes to ensure smooth operations.

The role emphasizes adherence to policies, openness to coaching, and delivering great member experiences while supporting recruitment, scheduling, and performance reviews.