Member Services Team Lead

Sam's Club; Dallas (TX); On-site; USD 28,929 - 39,950; Full time

Benefits offered by this job

Health benefits including medical, vision, and dental coverage

Financial benefits such as 401(k) and stock purchase

Paid time off and other leave benefits

Live Better U education program

Job summary

Sam's Club is looking for a candidate in Dallas, Texas, to supervise associates and ensure excellent member service in the assigned area of responsibility. This role requires strong leadership skills and a commitment to community values.

The candidate must have retail and customer service experience and be able to lead a productive team. This position offers competitive pay, health benefits, and educational assistance through the Live Better U program.

Qualifications

• 6 months retail experience including operating front-end equipment.
• 6 months of customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Oversee assigned area of responsibility and manage the front-end team.
• Provide exceptional member service and resolve complaints.
• Complete accounting records and maintain financial accuracy.

Skills

Customer service

Supervisory experience

Team leadership

Education

High School Diploma or equivalent

Job description

Sam's Club is looking for a candidate in Dallas, Texas, to supervise associates and ensure excellent member service in the assigned area of responsibility. This role requires strong leadership skills and a commitment to community values.

The candidate must have retail and customer service experience and be able to lead a productive team. This position offers competitive pay, health benefits, and educational assistance through the Live Better U program.