Member Services Team Lead

Sam's East, Inc.; Augusta (GA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee discounts

Job summary

Sam's Club in Augusta, GA is seeking an associate supervisor to support management, assign duties, and coach team members to deliver friendly member service aligned with our Open Door Policy. You will help recruit, schedule, coach, and evaluate associates while promoting the value of Sam's Club products and services to members.

The role requires relevant retail and customer service experience, involving front-end work, transactions, and ensuring a positive shopping experience for members, with a

Qualifications

• 6 months retail experience including operating front-end equipment (e.g., cash register) and 6 months customer service experience.

Responsibilities

• Assist management with supervision of associates in assigned area by assigning duties and providing direction.
• Promote membership by informing on membership types, programs, and benefits to current and prospective members.

Skills

Retail experience

Customer service

Tools

Cash register

Job description

Sam's Club in Augusta, GA is seeking an associate supervisor to support management, assign duties, and coach team members to deliver friendly member service aligned with our Open Door Policy. You will help recruit, schedule, coach, and evaluate associates while promoting the value of Sam's Club products and services to members.

The role requires relevant retail and customer service experience, involving front-end work, transactions, and ensuring a positive shopping experience for members, with a