Member Services Team Lead

Sam's Club; Snellville (GA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Stock purchase plan

Paid time off

Live Better U tuition

Job summary

Sam's Club in Snellville, GA is hiring for a Full-Time Associate position. The role focuses on helping members, operating front-end equipment, processing transactions, and promoting memberships and services.

You will support management, uphold store policies, and contribute to a welcoming shopping experience. Responsibilities include assisting customers, locating merchandise, handling returns, and ensuring accurate cash handling and deposits.

Qualifications

• 6 months retail experience including operating front-end equipment (e.g., cash register) AND 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Assist management with supervision of associates by assigning duties and providing direction.
• Provide member service and information on membership types, programs, and benefits to members and prospective members.
• Handle transactions, assist with purchases, and support self-checkout and pickup orders.
• Oversee area by organizing merchandise, handling returns, and ensuring cleanliness and safety.

Skills

Customer service

Retail experience

Team collaboration

Tools

Cash register operation

Job description

Sam's Club in Snellville, GA is hiring for a Full-Time Associate position. The role focuses on helping members, operating front-end equipment, processing transactions, and promoting memberships and services.

You will support management, uphold store policies, and contribute to a welcoming shopping experience. Responsibilities include assisting customers, locating merchandise, handling returns, and ensuring accurate cash handling and deposits.