Member Services Team Lead

Walmart Inc.; Monroeville (Allegheny County); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Stock purchase

Paid time off

Live Better U program

Employee discounts

Job summary

Walmart Inc. in Monroeville, PA is seeking a Sam's Club Associate to support supervision of associates, guide member service, and oversee front-end operations.

The role emphasizes assisting management with duties, delivering excellent member experiences, and ensuring accurate transactions across registers and self-checkout. You will contribute to member services, merchandise availability, and policy compliance while supporting recruiting, scheduling, and coaching efforts.

Qualifications

• 6 months retail experience including operating front-end equipment
• 6 months customer service experience
• Must be 18 years of age or older
• Leading a front-end team, supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others

Responsibilities

• Assist management with supervision of associates, assign duties and provide guidance
• Provide member service, assist with purchases, memberships and benefits
• Process transactions and operate registers or self-checkout
• Maintain club cleanliness and merchandise availability while following policies and procedures

Skills

Customer service

Cashier operations

Team cooperation

Tools

Cash register

Job description

Walmart Inc. in Monroeville, PA is seeking a Sam's Club Associate to support supervision of associates, guide member service, and oversee front-end operations.

The role emphasizes assisting management with duties, delivering excellent member experiences, and ensuring accurate transactions across registers and self-checkout. You will contribute to member services, merchandise availability, and policy compliance while supporting recruiting, scheduling, and coaching efforts.