Member Services Support Specialist

BeneSys, Inc.; Pleasanton (CA); On-site; USD 36,000 - 51,000; Full time

Benefits offered by this job

Medical/Dental/Vision

FSA

Life/AD&D paid by company

Disability insurance

Job summary

BeneSys, Inc. is seeking a Clerical Assistant to support the Member Service Department. You will answer calls, route inquiries, and perform clerical tasks to keep workflows efficient. The role requires reliable attendance and in-office presence.

Responsibilities include mail handling, recordkeeping, and assisting with month-end tasks. The position offers a union wage and benefits package with a focus on dependable, professional service to members.

Qualifications

• Excellent customer service skills required.
• High school diploma or GED with at least one year of switchboard experience preferred.
• Clear and professional communication in English.

Responsibilities

• Operate telephone console to receive incoming calls.
• Direct caller to destination.
• Perform clerical duties including mail distribution and address changes.
• Update procedures manual and log information.
• Prepare records for reviews and support MSR team.

Skills

Excellent Customer Service Skills

Education

High school diploma or GED

Job description

BeneSys, Inc. is seeking a Clerical Assistant to support the Member Service Department. You will answer calls, route inquiries, and perform clerical tasks to keep workflows efficient. The role requires reliable attendance and in-office presence.

Responsibilities include mail handling, recordkeeping, and assisting with month-end tasks. The position offers a union wage and benefits package with a focus on dependable, professional service to members.