Member Services Specialist — Transactions & Support

Automatic Data Processing, Inc.; Long Beach (WA); In loco; USD 29.000 - 38.000; Tempo pieno

Descrizione del lavoro

GNWFCU seeks an entry-level teller to deliver excellent member service and process routine transactions such as deposits, withdrawals, and loan payments. You will enter data into the credit union system and ensure accurate cash handling.

Ideal candidates have strong communication skills, basic math ability, and the stamina for long shifts in a busy branch. Compliance with BSA/AML is required and background checks are performed.

Competenze

• Entry level pay depends on experience (High School diploma or equivalent).
• Effective communication skills and ability to work with the public in a busy environment.
• Experience in sales, customer service, cash handling, and math/business aptitude.
• Ability to stand or sit for long periods and lift up to 50 pounds.

Mansioni

• Perform routine member transactions: deposits, withdrawals, cash advances, loan payments, transfers, and check cashing.
• Provide outstanding member service and ensure member satisfaction.
• Enter information on the CU's computer system and handle cash accurately.
• Follow policies on delinquent loans, respond to member questions, and escalate as needed.
• Maintain a balanced cash drawer and participate in training through online courses.
• Comply with Bank Secrecy Act/AML/OFAC and other compliance policies.
• Assist with inquiries about products, services, eligibility for membership, and branch hours.

Descrizione del lavoro

GNWFCU seeks an entry-level teller to deliver excellent member service and process routine transactions such as deposits, withdrawals, and loan payments. You will enter data into the credit union system and ensure accurate cash handling.

Ideal candidates have strong communication skills, basic math ability, and the stamina for long shifts in a busy branch. Compliance with BSA/AML is required and background checks are performed.