Member Services Specialist II - Hybrid/Remote

Wescom Financial; Signal Hill (CA); On-site; USD 34,867 - 48,780; Full time

Job summary

Wescom Financial is seeking a dedicated member service representative in Signal Hill, California. The role involves providing consultative services about credit union products, processing transactions, and enhancing member engagement. Candidates should be high school graduates with a focus on customer service and financial services.

The position requires proficiency in technology applications including Microsoft Office. We aim to deepen member relationships and engage effectively with the community.

Qualifications

• High school graduate with customer service experience preferred.
• Proficient in financial services and technology applications.
• Able to perform basic mathematical calculations.

Responsibilities

• Provides consultative services on credit union products.
• Processes transactions for members and engages new customers.
• Maintains knowledge of products and services to assist members.

Skills

Customer Service

Financial Services

Communication

Technology Applications

Mathematical Skills

Education

High School Graduate

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Wescom Financial is seeking a dedicated member service representative in Signal Hill, California. The role involves providing consultative services about credit union products, processing transactions, and enhancing member engagement. Candidates should be high school graduates with a focus on customer service and financial services.

The position requires proficiency in technology applications including Microsoft Office. We aim to deepen member relationships and engage effectively with the community.