Hybrid-Eligible Member Experience Specialist II

Wescom Central Credit Union; National City (CA); Sur place; USD 35 000 - 49 000; Plein temps

Résumé du poste

Wescom Central Credit Union in California is seeking a Member Service Representative to assist members with memberships, loans, accounts and services, and to provide consultative product information.

You will handle transactions, data entry, and referrals to Wescom's full range of products while focusing on delivering a high level of member engagement and accurate, timely service in a multi-channel environment.

Qualifications

• High School graduate.
• Previous financial industry and customer service experience preferred.

Responsabilités

• Assist members with memberships, loans, accounts and deposits.
• Provide information about Wescom products and services and refer to specialists.
• Process transactions and maintain accurate records; ensure compliance with policies.
• Promote member engagement and multi-channel service delivery.

Connaissances

Customer service

Data entry

Communication

Cross-selling

Attention to detail

Formation

High School graduate.

Outils

Microsoft Office

Description du poste

Wescom Central Credit Union in California is seeking a Member Service Representative to assist members with memberships, loans, accounts and services, and to provide consultative product information.

You will handle transactions, data entry, and referrals to Wescom's full range of products while focusing on delivering a high level of member engagement and accurate, timely service in a multi-channel environment.