Member Experience Specialist I

Wescom Financial; Corona (CA); On-site; USD 34,867 - 48,780; Full time

Job summary

Wescom Financial in Corona, CA is seeking a member service representative responsible for providing consultative services to members regarding credit union products and services. This role will require assessing member needs, processing transactions, and enhancing member engagement.

The ideal candidate will have previous customer service experience, a high school diploma, and proficiency in Microsoft applications. The position offers opportunities for growth within the organization.

Qualifications

• High School graduate is required.
• Previous financial industry and customer service experience preferred.
• Must maintain required licensing, including Notary Public.

Responsibilities

• Provide consultative services regarding credit union products.
• Assist members with memberships and loan accounts.
• Maintain knowledge of products and services.

Skills

Customer Service

Consultative Approach

Interpersonal Skills

Technology Proficiency

Education

High School Graduate

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Wescom Financial in Corona, CA is seeking a member service representative responsible for providing consultative services to members regarding credit union products and services. This role will require assessing member needs, processing transactions, and enhancing member engagement.

The ideal candidate will have previous customer service experience, a high school diploma, and proficiency in Microsoft applications. The position offers opportunities for growth within the organization.