Member Services Specialist I: Help Members Thrive

Heritage-South-Community-Credit-Union; Shelbyville (TN); On-site; USD 21,000 - 28,000; Full time

Job summary

HERITAGE SOUTH COMMUNITY CREDIT UNION is seeking a Member Services Representative I in Shelbyville, TN. The role involves greeting members, handling cash, and processing transactions with accuracy and a customer-first approach.

The position supports branch operations and may require travel to other branches to meet staffing needs. Qualified candidates will have a High School Diploma or GED, cash handling and customer service experience, and strong communication skills.

Qualifications

• High School Diploma or GED required.
• Cash handling and customer service experience preferred.
• Strong communication and organizational skills required.

Responsibilities

• Greet members and provide courteous, professional service across all needs.
• Process transactions for checking, savings, and loans accurately.
• Verify deposits, payments, and postings; answer inquiries and resolve issues.
• Balance cash drawer and assist with opening/closing procedures.
• Support other branches as needed and travel to different locations.

Skills

Customer service

Cash handling

Communication

Organization

Education

High School Diploma or GED

Job description

HERITAGE SOUTH COMMUNITY CREDIT UNION is seeking a Member Services Representative I in Shelbyville, TN. The role involves greeting members, handling cash, and processing transactions with accuracy and a customer-first approach.

The position supports branch operations and may require travel to other branches to meet staffing needs. Qualified candidates will have a High School Diploma or GED, cash handling and customer service experience, and strong communication skills.