Member Services & Lending Associate - Full Time

Genisys-Credit-Union; Shelby Charter Township (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Flexible Spending Accounts

Short Term/Long Term Disability

Paid Tuition up to $5000 per year

Bereavement Pay

Holiday pay

Job summary

Genisys Credit Union is hiring a Full Time Member Services Representative in the Shelby Township branch to deliver excellent member service. The role includes cross-selling products, handling accounts, and processing loans, with opportunities for incentive pay.

The ideal candidate has a High School diploma, prior customer service experience, and knowledge of lending processes. A professional appearance and strong typing skills are valued assets.

Qualifications

• High School Graduate or equivalent required.
• Customer service experience preferred.
• Knowledge of lending processes helpful.
• State license to sell loan protection insurances may be obtained.

Responsibilities

• Cross-selling credit union products and services to provide high quality member service and achieve goals.
• Opening and closing membership accounts.
• Process loan transactions from application to payout following lending procedures.
• Promptly resolve member requests and questions in person, by phone, or via other channels.
• Maintain the credit union's reputational quality and projections.
• Obtain appropriate state license to sell loan protection insurances.

Skills

Professional appearance

Typing skills

Computer applications

Education

High School diploma or equivalent

Job description

Genisys Credit Union is hiring a Full Time Member Services Representative in the Shelby Township branch to deliver excellent member service. The role includes cross-selling products, handling accounts, and processing loans, with opportunities for incentive pay.

The ideal candidate has a High School diploma, prior customer service experience, and knowledge of lending processes. A professional appearance and strong typing skills are valued assets.