Member Services Specialist I — Financial Empowerment

Universal 1 Credit Union; Beavercreek (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A community-focused credit union in Ohio is seeking a member service representative who is responsible for assisting members effectively and professionally. The ideal candidate should have a high school diploma and at least one year of customer service experience. This position requires excellent communication skills, a professional appearance, as well as solid math and cash-handling abilities. A background in financial institutions is preferred.

Qualifications

• 1 year of customer service experience is required.
• 6 months of cash handling is preferred.
• Financial institution experience is preferred.

Responsibilities

• Assist all members effectively and professionally.
• Uphold the U1 Values, product and services support.
• Make appropriate referrals and perform transactions.

Skills

Excellent communication and public relations skills

Professional appearance, dress, and attitude

Ability to operate related computer applications and business equipment

Solid math and cash-handling abilities

Education

High school diploma or equivalent

Job description

A community-focused credit union in Ohio is seeking a member service representative who is responsible for assisting members effectively and professionally. The ideal candidate should have a high school diploma and at least one year of customer service experience. This position requires excellent communication skills, a professional appearance, as well as solid math and cash-handling abilities. A background in financial institutions is preferred.