Member Service & Banking Advisor

7 17 Credit Union; Burton Township (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

7 17 Credit Union in Ohio is seeking a Personal Service Representative to greet members, process everyday transactions, and help them find financial solutions with care and professionalism.

You will perform teller functions, educate members on online banking, open and maintain accounts, and support goals for service, sales, and relationship building while protecting member confidentiality.

Join a member-focused, teamwork-driven environment that values community impact.

Qualifications

• Excellent communication and problem-solving skills.
• Attention to detail and accuracy in a high-volume environment.
• Professional appearance and demeanor.
• Ability to multitask and navigate multiple computer systems.
• Empathy, patience, and a genuine desire to help others.

Responsibilities

• Greet and assist members and visitors in a friendly, professional manner.
• Handle a variety of monetary transactions including deposits, withdrawals, check cashing, loan payments, and account transfers.
• Open, maintain, and close consumer accounts (checking, savings, certificates, money markets, etc.).
• Conduct consumer loan interviews, process and close loans, and disburse funds accurately.
• Educate members on online and mobile banking tools and other digital services.
• Protect member confidentiality and adhere to all credit union policies and procedures.
• Proactively identify opportunities to recommend products and services that meet member needs.
• Meet or exceed service, sales, and relationship-building goals.

Skills

Communication

Problem-solving

Time management

Attention to detail

Professional appearance

Multitasking

Empathy

Education

High school diploma or equivalent

Job description

7 17 Credit Union in Ohio is seeking a Personal Service Representative to greet members, process everyday transactions, and help them find financial solutions with care and professionalism.

You will perform teller functions, educate members on online banking, open and maintain accounts, and support goals for service, sales, and relationship building while protecting member confidentiality.

Join a member-focused, teamwork-driven environment that values community impact.