Member Services Specialist

Universal 1 Credit Union; Chillicothe (OH); On-site; USD 30,000 - 42,000; Full time

Job summary

Universal 1 Credit Union is seeking a front-line teller to assist members with everyday banking and service needs in a community-focused setting in Chillicothe, Ohio. The role centers on accurate transactions, friendly service, and referrals to suitable products and services.

The ideal candidate will have a year of customer service experience, cash-handling skills, and a professional appearance. Financial institution experience is preferred, with opportunities to grow within the credit union.

Qualifications

• High school diploma or equivalent is required.
• 1 year of customer service experience is required.
• Cash handling experience is preferred.
• Financial institution experience is preferred.
• Excellent communication and professional appearance are required.

Responsibilities

• Assist members effectively and professionally, upholding U1 values.
• Perform transactions, balance cash, and handle everyday banking duties.
• Provide referrals for U1 products and services as appropriate.
• Deliver outstanding member service and resolve issues promptly.

Skills

Communication skills

Public relations

Cash handling

Computer literacy

Math skills

Education

High school diploma or equivalent

Job description

Universal 1 Credit Union is seeking a front-line teller to assist members with everyday banking and service needs in a community-focused setting in Chillicothe, Ohio. The role centers on accurate transactions, friendly service, and referrals to suitable products and services.

The ideal candidate will have a year of customer service experience, cash-handling skills, and a professional appearance. Financial institution experience is preferred, with opportunities to grow within the credit union.