Member Services Specialist: Grow Finances & Serve Members

Mid Minnesota Federal Credit Union; Baxter (MN); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Employer-Paid Life Insurance

401(k) Savings Plan

Bonus/Incentive Program

Paid Vacation

Earned Sick & Safe Time

Minnesota Paid Family & Medical Leave

Health & Wellness Programs

Job summary

Mid Minnesota Federal Credit Union in Baxter is seeking a Member Service Specialist who enjoys helping people achieve financial goals and delivering exceptional member experiences.

You'll build relationships, identify products, open and maintain accounts, assist with transactions and loan applications, support growth, educate members on digital tools, and collaborate across departments to ensure a seamless experience.

Responsibilities

• Building meaningful relationships and delivering outstanding service
• Helping members identify financial products and services that meet their needs
• Opening and maintaining checking, savings, IRA, and other deposit accounts
• Assisting members with account transactions, questions, and problem resolution
• Interviewing and assisting members with consumer loan applications
• Supporting loan and deposit growth through conversations, recommendations, and outreach campaigns
• Educating members on financial products, services, and digital tools
• Working collaboratively with teammates across departments to ensure a seamless member experience
• Contributing to a positive, member-focused culture built on integrity, respect, and teamwork

Job description

Mid Minnesota Federal Credit Union in Baxter is seeking a Member Service Specialist who enjoys helping people achieve financial goals and delivering exceptional member experiences.

You'll build relationships, identify products, open and maintain accounts, assist with transactions and loan applications, support growth, educate members on digital tools, and collaborate across departments to ensure a seamless experience.