Member Services Specialist - Frontline Support & Training

Sam's Club; Jonesboro (AR); On-site; USD 23,000 - 34,000; Part time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Company discounts

Job summary

Sam's Club in Jonesboro, AR, is seeking a frontline associate to provide member service, operate the checkout area, and process purchases. You will assist with returns and exchanges, guide members on self-service technology, and promote store products and services.

Maintain a safe, organized shopping environment and support security and safety procedures. The role requires retail experience, ability to operate front-end equipment, and comfort with mobile apps.

Qualifications

• Retail experience including operating front end equipment (e.g. cash register).
• Familiarity with mobile retail applications is a plus.

Responsibilities

• Provides member service and processes member purchases.
• Maintains checkout area and handles returns, exchanges according to policy.
• Assists members with questions and guides them on self‑service technology.
• Promotes Sam's Club products and services and supports store safety practices.

Skills

Retail experience

Front end equipment

Mobile apps

Tools

POS systems

Mobile apps

Job description

Sam's Club in Jonesboro, AR, is seeking a frontline associate to provide member service, operate the checkout area, and process purchases. You will assist with returns and exchanges, guide members on self-service technology, and promote store products and services.

Maintain a safe, organized shopping environment and support security and safety procedures. The role requires retail experience, ability to operate front-end equipment, and comfort with mobile apps.