Member Services Specialist: Front-End & Tech Support

Sam's East, Inc.; Columbus (IN); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) + stock purchase

Paid time off

Live Better U education benefit

Job summary

Sam’s Club in Columbus, IN is seeking a front-line associate to provide member service at the checkout and assist customers with purchases and product information. You will verify memberships, handle payments, returns, and exchanges, and promote club services and offerings.

Applicants should be comfortable using mobile retail apps and technology, maintain a clean checkout area, and follow safety and security procedures.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Experience with mobile retail applications (preferred).

Responsibilities

• Provide member service and process purchases.
• Resolve member issues and concerns.
• Promote Sam’s Club products and services.
• Follow safety procedures and policies.
• Assist with payments, returns, refunds, and exchanges as required.

Skills

Retail experience

Front end equipment

Tools

Cash register

Job description

Sam’s Club in Columbus, IN is seeking a front-line associate to provide member service at the checkout and assist customers with purchases and product information. You will verify memberships, handle payments, returns, and exchanges, and promote club services and offerings.

Applicants should be comfortable using mobile retail apps and technology, maintain a clean checkout area, and follow safety and security procedures.