Member Services Specialist - Front Desk & Tech Support

Sam's East, Inc.; Kenner (LA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock plan

Life insurance

Paid time off

Employee discounts

Job summary

Sam's Club is seeking a front-end associate in Kenner, LA. You will assist members at the checkout, handle returns, and guide self-service tech while promoting club products and services. You will help locate merchandise, keep the front end organized, and support safety and policy compliance.

The role emphasizes customer service, teamwork, and adhering to store procedures, with the potential for daily interactions and on-site responsibilities.

Qualifications

• Retail experience including operating front end equipment.
• Experience working with mobile retail applications.

Responsibilities

• Assist members at the checkout and with returns, exchanges, and payments.
• Promote Sam's Club products and services to members.
• Maintain the checkout area and assist with self-service technology guidance.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Sam's Club is seeking a front-end associate in Kenner, LA. You will assist members at the checkout, handle returns, and guide self-service tech while promoting club products and services. You will help locate merchandise, keep the front end organized, and support safety and policy compliance.

The role emphasizes customer service, teamwork, and adhering to store procedures, with the potential for daily interactions and on-site responsibilities.