Member Experience & Tech Guide

Sam's Club; Alexandria (LA); On-site; USD 26,000 - 36,000; Full time

Job summary

Sam's Club in Alexandria, LA is seeking team members to deliver standout member service at the front end. You will process purchases, assist with returns, and guide customers on using self-service technology while promoting club products.

Role requires maintaining a clean, safe checkout area and following company safety standards. You will resolve member concerns and support transactions securely in a fast-paced retail environment.

Qualifications

• Retail experience including operating front end equipment such as cash registers.
• Familiarity with mobile retail applications and checkout tools.

Responsibilities

• Provides member service at the front end and processes purchases.
• Maintains checkout area and ensures a safe, organized shopping environment.
• Resolves member issues and concerns and promotes Sam's Club products.
• Guides members on self-service technology and supports payment options.
• Assists with payments, returns, refunds, and exchanges per policy.
• Follows safety standards and reports unsafe situations to management.

Skills

Retail experience

Cash register operation

Mobile apps usage

Job description

Sam's Club in Alexandria, LA is seeking team members to deliver standout member service at the front end. You will process purchases, assist with returns, and guide customers on using self-service technology while promoting club products.

Role requires maintaining a clean, safe checkout area and following company safety standards. You will resolve member concerns and support transactions securely in a fast-paced retail environment.