Member Services Specialist – Front Desk & Club Experience

Planet Fitness - TG3E/CM3; South Salt Lake (UT); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

PTO – Paid Time Off

401(K) and Roth Retirement Savings

Life Insurance and other benefits

Job summary

Planet Fitness - TG3E/CM3 is seeking a Member Services Representative in Utah. You will greet members, handle inquiries and transactions, and help ensure a clean, friendly environment consistent with the Judgement Free Zone.

Responsibilities include tours, sign-ups, answering phones, processing memberships, and maintaining club cleanliness. CPR/AED and tanning certifications are required within company timeframes, with on-site work and a professional, positive attitude emphasized.

Qualifications

• High school diploma or equivalent preferred.
• Must be 18 years of age or older.
• Ability to work on-site and follow instructions.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Assist with membership inquiries, sign-ups, changes, and billing questions.
• Provide information about memberships, promotions, and upgrades.
• Check members in using the club POS system and process payments.
• Respond to questions and concerns promptly and courteously.
• Maintain cleanliness and safety of the club throughout the shift.

Skills

Customer service

POS system

Membership sales

On-site work

CPR/AED certification

Tanning certification

Education

High school diploma or equivalent

Job description

Planet Fitness - TG3E/CM3 is seeking a Member Services Representative in Utah. You will greet members, handle inquiries and transactions, and help ensure a clean, friendly environment consistent with the Judgement Free Zone.

Responsibilities include tours, sign-ups, answering phones, processing memberships, and maintaining club cleanliness. CPR/AED and tanning certifications are required within company timeframes, with on-site work and a professional, positive attitude emphasized.