Member Services Specialist — Customer Experience & Training

Sam; Buford (GA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Live Better U education benefit

Stock purchase plan

Employee discounts

Job summary

Sam's Club in Buford, GA is hiring for frontline positions focused on member service, checkout support, and helping customers with self-service technology. You will process purchases, handle payments, returns, and exchanges following company policies and procedures.

The role emphasizes safety, area maintenance, and helping members with product choices while promoting Sam's Club services. Competitive pay, benefits, and growth opportunities are provided.

Qualifications

• Retail experience and strong customer service skills.
• Experience with front-end equipment and mobile retail apps is a plus.

Responsibilities

• Provide member service at checkout and assist with self-checkout technology.
• Maintain the checkout area and process purchases, returns, and exchanges.
• Promote Sam's Club products and services to members.
• Ensure safety procedures, audits and zone merchandise areas.
• Assist with training new front line associates on processes and tools.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Sam's Club in Buford, GA is hiring for frontline positions focused on member service, checkout support, and helping customers with self-service technology. You will process purchases, handle payments, returns, and exchanges following company policies and procedures.

The role emphasizes safety, area maintenance, and helping members with product choices while promoting Sam's Club services. Competitive pay, benefits, and growth opportunities are provided.