Member Services Specialist - Customer Experience & Front End

Walmart; Kentwood (MI); Presencial; USD 23.000 - 34.000; Tempo parcial

Benefícios oferecidos por esta vaga

Health benefits

401(k) and stock purchase option

Paid time off

Resumo da vaga

Walmart operates Sam's Club in Kentwood, MI and is seeking a Front End Associate to assist members, operate checkout lanes, and support purchases and returns. You will help with memberships and self-checkout guidance while maintaining a clean, safe store environment.

Full training will be provided; benefits are available to eligible associates. The role offers competitive hourly pay and opportunities for growth within the Sam's Club team.

Qualificações

• Retail experience including operating front end equipment (for example, cash register)
• Working with mobile retail applications

Responsabilidades

• Provides member service.
• Maintains the checkout area.
• Resolves member issues and concerns.
• Processes member purchases.
• Assists with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types.
• Follows company safety standards, procedures, and guidelines, including conducting safety sweeps.
• Maintains entrance areas and assists with purchasing decisions and locating merchandise.
• Maintains a safe shopping environment.
• Delivers training on processes and procedures to new associates.
• Maintains paperwork and logs as required.

Conhecimentos

Retail experience

Front end equipment

Mobile retail applications

Descrição da vaga

Walmart operates Sam's Club in Kentwood, MI and is seeking a Front End Associate to assist members, operate checkout lanes, and support purchases and returns. You will help with memberships and self-checkout guidance while maintaining a clean, safe store environment.

Full training will be provided; benefits are available to eligible associates. The role offers competitive hourly pay and opportunities for growth within the Sam's Club team.