Member Experience Specialist

Walmart Inc.; East Paris (MI); On-site; USD 23,000 - 34,000; Full time

Job summary

Sam's Club in Kentwood, MI is hiring for multiple full-time positions. The job pays $17.00–$25.00 per hour, with shifts that may vary.

You will provide member service, maintain the checkout area, process purchases, and assist with payments, returns, refunds, and exchanges according to company policy.

You will also help members with self-service technology, locate merchandise, zone and organize areas, and ensure a safe, welcoming shopping environment while following safety and integrity standards.

Responsibilities

• Provides member service and resolves member issues.
• Maintains the checkout area and processes member purchases.
• Promotes Sam's Club products and services and guides members on self-service tech.
• Assists with payments, returns, refunds, and exchanges per policy.
• Follows safety standards and conducts safety sweeps.
• Assists with training and new program rollouts.
• Ensures area is organized and merchandise is zoned.
• Maintains security and reports suspicious activity.
• Completes paperwork, logs, and documentation.
• Delivers customer service with integrity and teamwork.

Job description

Sam's Club in Kentwood, MI is hiring for multiple full-time positions. The job pays $17.00–$25.00 per hour, with shifts that may vary.

You will provide member service, maintain the checkout area, process purchases, and assist with payments, returns, refunds, and exchanges according to company policy.

You will also help members with self-service technology, locate merchandise, zone and organize areas, and ensure a safe, welcoming shopping environment while following safety and integrity standards.