Member Services Specialist: Customer-Driven & Tech-Savvy

Walmart; Saint Joseph (MO); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and life insurance

PTO and leave programs

Disability & store discounts

Education assistance via Live Better U

Job summary

Walmart in Saint Joseph, MO is seeking a Retail Associate to support members at the front end and maintain checkout areas. You will handle purchases, assist with payments, returns, and exchanges, and promote Sam's Club products and services while guiding customers on self-service technology.

The role emphasizes safety, excellent service, and teamwork in a fast-paced store environment. Eligible for benefits and growth opportunities within Walmart’s Sam's Club network.

Qualifications

• Retail or front-end experience preferred.
• Experience handling cash and POS transactions.
• Strong customer service skills and problem solving.
• Familiarity with mobile retail applications is a plus.

Responsibilities

• Provides member service and maintains the checkout area.
• Resolves member issues and concerns; promotes Sam's Club products and services.
• Guides members in using self-service technology.
• Processes member purchases and assists with payments, returns, refunds, and exchanges.
• Follows safety standards and conducts safety sweeps.

Skills

Retail front-end experience

Cash handling

Customer service

Mobile apps familiarity

Job description

Walmart in Saint Joseph, MO is seeking a Retail Associate to support members at the front end and maintain checkout areas. You will handle purchases, assist with payments, returns, and exchanges, and promote Sam's Club products and services while guiding customers on self-service technology.

The role emphasizes safety, excellent service, and teamwork in a fast-paced store environment. Eligible for benefits and growth opportunities within Walmart’s Sam's Club network.