Member Services & Front-End Tech Coach

Sam's Club; Saint Charles (MO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Employee discounts

Job summary

Sam's Club in Saint Charles, MO is seeking an associate to support member services at the front end. You will operate checkout equipment, assist members with purchases and provide guidance on self‑service technology, while upholding safety and cleanliness standards.

Responsibilities include processing payments, resolving member concerns, locating merchandise, and promoting Sam's Club products and services. A customer‑focused attitude and reliable teamwork are essential for success in this role.

Qualifications

• Retail or customer service experience required.
• Familiarity with front-end equipment (cash registers) is a plus.
• Experience using mobile retail apps is desirable.

Responsibilities

• Provides member service.
• Maintains the checkout area.
• Resolves member issues and concerns.
• Promotes Sam's Club products and services.
• Provides guidance and support to members regarding self-service technology.
• Processes member purchases.

Skills

Retail experience

Cash register operation

Mobile app knowledge

Job description

Sam's Club in Saint Charles, MO is seeking an associate to support member services at the front end. You will operate checkout equipment, assist members with purchases and provide guidance on self‑service technology, while upholding safety and cleanliness standards.

Responsibilities include processing payments, resolving member concerns, locating merchandise, and promoting Sam's Club products and services. A customer‑focused attitude and reliable teamwork are essential for success in this role.