Member Experience Specialist

Walmart Inc.; Saint Joseph (MO); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Education assistance

Employee discounts

Job summary

Walmart Inc. is seeking a team member at Saint Joseph, MO to provide member service, operate checkout areas, and promote Sam's Club products and services.

You will guide members on using self-service technology and assist with purchases, returns, and exchanges while maintaining safety and a welcoming environment. The role emphasizes helping members with purchasing decisions, locating merchandise, and ensuring a smooth shopping experience.

Qualifications

• Retail experience including operating front end equipment.
• Working with mobile retail applications.

Responsibilities

• Provides member service at the checkout and service areas.
• Resolves member issues and concerns.
• Promotes Sam's Club products and services.
• Guides members on self-service technology and payments.
• Resolves member issues and concerns, including returns and exchanges according to policies.
• Maintains a safe shopping environment and reports unsafe situations.

Skills

Retail experience

Front end equipment

Job description

Walmart Inc. is seeking a team member at Saint Joseph, MO to provide member service, operate checkout areas, and promote Sam's Club products and services.

You will guide members on using self-service technology and assist with purchases, returns, and exchanges while maintaining safety and a welcoming environment. The role emphasizes helping members with purchasing decisions, locating merchandise, and ensuring a smooth shopping experience.